Business & User Settings

How do I set my cancellation policy?

Set when is the latest a client can cancel their appointment

Written by Felix Livni
Updated over a week ago

Setting how soon or how far in advance clients can schedule

New Appointment Policies: lead time and the future

Written by Matt Tucker
Updated over a week ago

About Provider Notifications

Be notified when clients book or cancel online and reminded of upcoming appointments

Written by Matt Tucker
Updated this week

Disabling provider email notifications

Turn off provider email notifications for your business account

Written by Matt Tucker
Updated this week

Acupuncturist - Getting Setup

Basic service setup specific to your acupuncture business

Written by Felix Livni
Updated over a week ago

How to add a user with a calendar

Creating an additional service provider

Written by Matt Tucker
Updated over a week ago

How to add a user without a calendar

Adding a user to your account who is not offering services

Written by Matt Tucker
Updated over a week ago

How to add another calendar to your account

For multiple locations, spaces, or resources

Written by Matt Tucker
Updated over a week ago

How do I add a provider pic to my account?

Uploading an image to your user account

Written by Matt Tucker
Updated over a week ago

About User Access Levels

Set the amount of settings and features access for each user

Written by Felix Livni
Updated over a week ago

Provider access level permissions

Setting permissions for user accounts with Provider level access

Written by Matt Tucker
Updated over a week ago

Turning off the calendar for user with Administrator or Scheduler access

When a user doesn't need to provide services

Written by Matt Tucker
Updated over a week ago

How do I delete a user?

Removing a provider from your business account

Written by Matt Tucker
Updated over a week ago

How do clients choose a service provider in the scheduler?

Have clients choose a service provider or the system select one

Written by Felix Livni
Updated over a week ago

Resetting or changing your Schedulista password

If you forget or need to update your account access password

Written by Felix Livni
Updated over a week ago

Multiple locations

Decide which option is best for your business

Written by Matt Tucker
Updated over a week ago

Multiple business accounts

Perfect for multiple locations with multiple employees

Written by Felix Livni
Updated over a week ago

Multiple locations for a single service provider

For a single user working at two or more locations

Written by Felix Livni
Updated over a week ago

About Subscriptions

All the basics about subscribing to Schedulista's services

Written by Matt Tucker
Updated over a week ago

How do I subscribe to Schedulista?

Starting your monthly subscription

Written by Matt Tucker
Updated over a week ago

How do I update my billing credit card on file?

Making changes to your Schedulista subscription information

Written by Matt Tucker
Updated over a week ago

How do I switch my user subscription plan?

Moving from single user to multi-user or back

Written by Matt Tucker
Updated over a week ago

How do I suspend or cancel my subscription?

For temporary or permanent subscription cancellation

Written by Matt Tucker
Updated over a week ago

How to refer other businesses to Schedulista

Enjoy some free credit for referring other businesses

Written by Matt Tucker
Updated over a week ago

How do I subscribe to Schedulista through my Wix site editor?

Upgrading your Schedulista app to subscribe in Wix

Written by Matt Tucker
Updated over a week ago

How do I subscribe to Schedulista through my Wix dashboard?

Upgrading your Schedulista app to subscribe in Wix

Written by Matt Tucker
Updated over a week ago

How do I update billing information for my Schedulista subscription through Wix?

To make subscription payment changes in Wix

Written by Matt Tucker
Updated over a week ago

How do I cancel my Schedulista subscription through Wix?

To stop subscription payments through Wix billing

Written by Matt Tucker
Updated over a week ago

Switching from Wix billing to Schedulista billing

To switch billing systems

Written by Matt Tucker
Updated over a week ago

What does the number in the yellow circle above Home mean?

Getting familiar with Schedulista by setting test appointments

Written by Matt Tucker
Updated over a week ago

How to change your login email address

Update your account login email address

Written by Felix Livni
Updated over a week ago

How do I reset a pending email change?

Starting fresh on a user account login change

Written by Matt Tucker
Updated over a week ago

Why can't I change my login email address?

User account change email option not available

Written by Matt Tucker
Updated over a week ago

How do I set up a login for a new user?

How a newly-added employee can sign into their account

Written by Matt Tucker
Updated over a week ago

What does "pending invitation" mean?

When a user account needs to be confirmed

Written by Matt Tucker
Updated over a week ago

Why is a new user not receiving an invitation email?

When users with previous accounts are added to a business

Written by Matt Tucker
Updated over a week ago

How do I change or delete a user account with the same email address as another?

Separating user accounts sharing the same email address

Written by Matt Tucker
Updated over a week ago

Why am I unable to delete a user from my account?

When you need to switch users to remove users from your business account

Written by Matt Tucker
Updated over a week ago

Can I have all notifications sent to a single email address?

Adding a business email address as primary or secondary contact

Written by Felix Livni
Updated this week

How do I turn off email appointment notifications but receive phone notifications?

When you prefer to be notified on your phone of scheduled appointments or cancellations

Written by Matt Tucker
Updated over a week ago

Why did I not receive an email for an appointment I set or changed on my calendar?

When provider email notifications are sent or not sent

Written by Matt Tucker
Updated over a week ago