Schedulista provides online appointment scheduling software for your business or organization to allow your clients to book with you 24/7.

If you are a single service provider who works from multiple business locations, the best way to allow clients to select between your locations is to create a different user / calendar for each location.

Contents:

(1) On the web app: Go to Settings > Users

On the mobile app (version 7.3 and above): Tap on Users / Calendars under the Configure section on the Settings tab

(2) Click or tap Add User / Calendar to create a new user account (i.e. location).

(3) Fill out or edit your Personal Details

You can add the location as part of the user name. Using just the First name field is often best for this.  You can also add a photo of yourself or the location and provide information about the location in the Bio section. 

You can use the same email address as your other user account(s) if you wish.  Though, if you'd like to sync each calendar up to external calendars, you'll want to have separate logins with different email addresses for each. 

(4) Fill out the Work Schedule section to reflect the hours you are going to be available at this location

(5) On the web app: Click Save at the bottom of the page

On the mobile app: Tap Save at the bottom of the page, then tap Close on the top right to return to the Settings tab

Now, when a client goes to your scheduler and selects a service, they will be able to select their preferred location.

Another option for setting up multiple locations involves creating categories of services for each location. This way clients can select a service associated with a particular location and then select an available time for that location.

After you have added a user account for each location (instructions in the section above):

On the web app: Go to Settings > Services / Classes / Events

On the mobile app (version 7.3 and above): Tap on Services / Classes / Events under the Configure section on the Settings tab

You will want to create a category for each of your locations and then add the services that you will provide at each location.

While creating new services and editing existing services, you will want to make sure that you select the appropriate "provider" for each service. 

In this example, the North Seattle provider is checked as this is a "North Seattle" service.

Now when a client goes to your scheduler, they can select a service for a particular location and then go to the "Choose a Time" page to select an available time for that location.

By adding an extra user account, you will automatically be considered a multi-provider business which is a higher monthly rate. If you are a single user who is adding additional user accounts for multiple locations, we are happy to offer you a discount so you will continue to pay the single-provider rate.

Just email us at support@schedulista.com or call us after you subscribe and we can apply the discount to your account.

If you've created separate services for each of your locations, you can use the Location feature on your services to define the address for each.  This will include the address for the service and a Google Map of the location on the appointment summary page and in the confirmation & reminder emails.

You can include information about a service or your business in a custom message that is specific to the service in the confirmation and reminder emails. The message will also appear on the appointment summary page in the scheduler.

Read more on custom messages here.
​
​

keywords: locations, multiple, single provider, single user, calendars, offices