Schedulista helps to simplify your business operations by taking appointment scheduling out of your hands to free you up to do other things.
To aid with the business, we can notify you (and other providers on your account) by email and to your phone when clients book or cancel online. You can also be reminded of upcoming appointments.
If you have multiple providers, you can also be notified when another provider sets, cancels, or reschedules an appointment on your calendar.
Benefits of provider notifications
Receive email notifications when clients book or cancel/reschedule their appointment online
Email notifications include answers to any custom field questions you've added to the booking form in the online scheduler
Receive push notifications to your phone via the Schedulista mobile app when clients book or cancel/reschedule online
Open push notifications right to the appointment on your calendar in the mobile app
Receive push reminders to your phone of upcoming appointments
Add a second business email address to receive all email notifications in addition to notifications sent to each provider or to send all notifications to a single email address
On multi-user accounts, receive push notifications and reminders for other providers, if needed
Provider email notifications
By default, each provider on a business account will be sent email notification whenever a client books, cancels, or reschedules an appointment online. The notification is sent to the email address used to log into their user account.
Email notifications can be disabled for the entire business account but not by individual user account.
If a provider doesn't see the email notifications in their inbox, make sure to check their junk/spam folder or do a search in email for Schedulista to locate. They may need to whitelist Schedulista to keep email from being filtered incorrectly. Let us know if they are still not able to find email notifications.
Notification administration
A second business email address can be added to receive email notifications for all users on the account. This can be set to be in addition to each provider receiving their notifications or to turn off provider notifications and send all notifications to a single email address.
If you'd like to receive email notifications for the appointments you set, cancel, or reschedule for clients directly on your own calendar, adding the second business email address can help. You can enter the same email address as your login.
Provider push notifications
Available in Schedulista mobile app version 6.0.1 and above
In the Schedulista mobile app, each provider can enable their app to receive push notifications whenever a client books, cancels, or reschedules an appointment online.
You can tap on a push notification when it arrives or in the notification center of your phone to open the mobile app up to the appointment on your calendar for further information.
Users on multi-user accounts with Administrator or Scheduler level of access can view other providers' calendars and can enable the mobile app to receive push notifications for other providers' appointments, if they need.
Provider push appointment reminders
*** This feature is in beta version. ***
In addition to notifications, you can enable the mobile app to also send you reminders of upcoming appointments. When turned on, push reminders will be sent 30 minutes prior to an appointment.
As with the notifications, you can tap on the push reminder to open to the appointment on your calendar in the mobile app.
Administrators and Schedulers on multi-user accounts can also enable push reminders for other providers' appointments, if they need.
More information
Email notifications
Push notifications
Push reminders
keywords: provider notification, user notification, alert, alerts, provider reminders, appointment reminders, push notifications, text reminders