Clients

Everything on your clients, communications, and appointment information

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33 articles in this collection
Written by Felix Livni and Matt Tucker
Client Communications

What kinds of appointment confirmations and reminders will clients receive?

The email and text appointment notifications
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Written by Matt Tucker
Updated over a week ago

How do I adjust when appointment reminders are sent to clients?

Adjusting your client communication timeframe
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Written by Matt Tucker
Updated over a week ago

How can clients receive text (SMS) reminders for appointments I set for them?

Sending text reminders for appointments set directly on the calendar
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Written by Matt Tucker
Updated over a week ago

About Custom Messages

Personalize or add additional information to client communications
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Written by Matt Tucker
Updated over a week ago

Adding a custom message to the appointment summary and emails

Personalize or add additional information to client communications
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Written by Matt Tucker
Updated over a week ago

Adding custom messages to the appointment summary and emails for specific services

Personalize or add additional information to client communications
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Written by Matt Tucker
Updated over a week ago

Removing custom messages

Deleting custom messages on client communications
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Written by Matt Tucker
Updated over a week ago

Is there a way to set up an automated follow-up/thank you message to clients following their appointment?

Encouraging clients to schedule their next appointment
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Written by Felix Livni
Updated over a week ago

About Mailchimp Integration

How to send a bulk / mass email to clients
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Written by Matt Tucker
Updated over a week ago

Setting up Mailchimp sync

Sync your client list to a Mailchimp mailing list for email marketing
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Written by Matt Tucker
Updated over a week ago

Pushing a Mailchimp sync

Immediately sync Schedulista and Mailchimp to update information
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Written by Matt Tucker
Updated over a week ago
Client FAQs

How can clients cancel an appointment online?

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Written by Matt Tucker
Updated over a week ago

How can a client reschedule their appointment online?

When your client needs to move their appointment
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Written by Matt Tucker
Updated over a week ago

How can I have clients call to schedule an appointment?

Turning off online scheduling for a specific service
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Written by Matt Tucker
Updated over a week ago

How to change a client's time zone

When their local time is different from yours
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Written by Matt Tucker
Updated over a week ago

Why is my client's email in Gmail showing the wrong timezone?

Separating a Google Calendar event notification/request from a Schedulista reminder
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Written by Felix Livni
Updated over a week ago

What happens if clients reply to the confirmation or reminder email or the text reminders?

Auto-responses to client replies to appointment notifications
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Written by Matt Tucker
Updated over a week ago

How can I email a client or bulk / mass email my clients in Schedulista?

Using our Mailchimp integration to contact clients directly
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Written by Matt Tucker
Updated over a week ago

How can I text a client or bulk / mass text my clients in Schedulista?

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Written by Matt Tucker
Updated over a week ago

Why won't the Communications page save when I edit a custom message?

Resolving invalid custom message overrides
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Written by Matt Tucker
Updated over a week ago

How do I use my client list with other email marketing services?

For services like Constant Contact, AWeber, ActiveCampaign, and more
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Written by Matt Tucker
Updated over a week ago