Schedulista is available worldwide wherever there is internet access. When setting up your business account, you set the default time zone for your business. If you need to update your default time zone, you can make changes on the Business Details page in settings.
If you have clients in a different time zone, they can adjust the available appointment times in the scheduler to display in their local time zone. Contact us if you'd like to set your business account to require clients to select their local time zone while booking.
Note about time zones and appointment times displayed in the online scheduler
When clients first visit your scheduler, they will always see appointment times in your default time zone. Unless they change the display time zone, they will continue to see times in your default time zone each time they visit your scheduler.
If they change the display time zone in the scheduler, the client will see appointment times in the updated display time zone each time they visit until they change the display time zone again or they delete cookies in their web browser.
Appointment times in another time zone
e.g., if the default time zone for your business is Pacific Time and the client changes the time zone in the online scheduler to Eastern Time, a 1:00 pm PT appointment you offer will display as a 4:00 pm ET appointment time to that client. If they book it, it will show at 1:00 pm appointment on your calendar.
If a client adjusts the time zone in the online scheduler, they will receive confirmation and reminder emails (and text reminders, if they opt in) with appointment times in their local time zone. You will receive appointment notifications with appointment times in your default time zone.
How clients can change their time zone
A client can select the date and time of their appointment from the list of available times. Below the date the client selects is the indication of which time zone the available times are in. This defaults to the time zone set in your account.
The client can click the change link to select their local time zone.
Once their local time zone is chosen, the appointment times displayed will adjust.
The client can now select the time they want and schedule the appointment.
What you see
When you view an appointment on your calendar where the client has changed their time zone, you will see a note below the client's contact information.
This note will also appear in the appointment notification email you receive.
How you can change a client's time zone
You can adjust a client's time zone on their client record.
(1) On the Clients tab, click the Edit button next to the client record to bring up the full details
(2) On the Edit Client window, scroll down to the Time zone menu
Note: "Default" uses the time zone set for your account.
(3) From the drop-down menu, select the client's local time zone
(4) Click Save
keywords: client, account, record, time zone, timezone, local, change, adjust