Schedulista offers online service-based appointment scheduling. You define the list of services your business offers. Clients select from your list of services to block out the appropriate dates, times, and durations from your schedule.
If needed, you can update an appointment to change the service on the appointment.
Changing the service on an appointment
You can also change the service on the mobile app.
If this option is not yet available on your business account, please contact us at firstname.lastname@example.org to enable for your account.
(1) Go to the Calendar
(2) Click on the appointment you want to update to open/edit it
(3) Click the Service drop-down menu
(4) Select a different service
(5) Click Save
(6) A prompt will ask if you want to send a reschedule/update notification to the client to let them know of the change. If you choose to, you can also opt to send a personalized custom message to the specific client on the notification. This will be in addition to any other custom messages you might have set.
(7) Click Save
The service on the appointment should now be changed on the calendar.
Example in the image above is of a split appointment service.
Changing the service on a repeating appointment or class
You can change the service on repeating appointments and classes using the same steps above. When you are prompted about sending notification to the client, you can also choose to apply the service to change to all future appointments in the repeating series or not.
Click the No button not to Update all future appointments? to change to a green Yes.
If you don't opt to apply to all future appointments in the repeating series, the service will only be changed on that one specific occurrence.
keywords: change service, update service, without cancelling, without canceling