Skip to main content
Adding a service

Adding services for your clients to schedule

Matt Tucker avatar
Written by Matt Tucker
Updated over a week ago

Schedulista provides online appointment scheduling software for your business or organization to allow your clients to book with you 24/7.

It is designed as a service-based appointment scheduler. Services you are offering clients are a basic component of your schedule. Without defining them for your scheduler, clients will not be able to book appointments.

You can easily add services through your account settings.

Uses of services in Schedulista

  • Individual one-on-one appointments

    • Examples: Women's Haircut; 60 min Swedish Massage; Tax Preparation Consultation

  • Classes for multiple attendees

    • Examples: Yoga Class; Winetasting Tour; Half-Day Fishing Charter

  • Classes for event scheduling

    • Examples: Gala Ball; Workshop; One-Day Bridal Sale


Service essentials

There are three essential elements needed for a service:

  • Service name - What the service is called

  • Duration - The length of the service for appointments

  • Provider(s) - Who is offering the service

Beyond that, there are additional settings to help you define the type of service, the availability of the service, and information about the service you'd like clients to know.

Adding a service

During your initial account setup, we ask you to create at least one (1) service by service name and duration. After initial setup, you can edit your service(s) in settings to further define them and add more services as needed.

(1) On the web app, go to Settings > Services / Classes / Events

On the mobile app (version 7.3 and above): Tap Services / Classes / Events under the Configure section on the Settings tab

(2) Click or tap Add Service / Class / Event to create a new service

(3) Enter a Service name to identify it for clients

(4) (optional) Set a Price for your service. Price will be in the native currency for the country you set in your Business Details.

Note: A price must be entered to take payments from clients online.

(5) For the Duration, select the length of your service for an appointment

(6) (optional) Adding Setup or Cleanup time creates breaks in between appointments to allow you time to reset for the next appointment or time to travel, if necessary.

Main help article: Setup and cleanup time

(7) (optional) Choose a Category to organize your service under on your service list

(8) (optional) Add a service Description to tell clients about your service or offer specific information, such as items necessary for their appointment, the address of a specific event, or deposit information.

(9) In the Providers Offering Service section, check the box next to each provider (user) you want to offer the service to clients

(10) On the web app, click Save to make your service active.

On the mobile app: Tap Save at the bottom of the page, then tap Close at the top to return to the Settings tab

Additional Features

Split appointments (for hairstylists and salons)

Main help article: Split appointments

Split appointments allow stylists with services with a gap to take another appointment in the middle of an appointment. You define the splits and the gap. This feature should be enabled for any business with "hair" or "salon" in its name. If you need this option enabled, contact us at

Classes and events

Main help article: About Classes and Events

Designed for classes, workshops, events, and group bookings. The Class feature allows multiple people to be able to schedule for the same appointment time.

Private service

Main help article: Private services

A private service is one that is hidden from your regular public scheduler. Clients schedule the service through a unique private link.

Limited time events

Main help article: Limited time events

To make your service available to schedule for a short period of time. You define the start date and end date of the limited time event, between which clients can book available times.

Daily Deal

Set a field for a coupon redemption code for daily deal services like Groupon and Living Social.

Custom form fields

Main help article: About Custom Fields

You can add custom fields to the booking details form in the online scheduler to ask clients for additional information while booking. You can also add custom notices to the book form to provide more information on your business, scheduling, booking, policies, or services.

Service Overrides

Payment options

Main help article: Payments Overview

If you decide to take payments from clients online, you can set the option to require payment, capture the credit card, or not ask for a card for this specific service.

Related articles:

keywords: service, add, create, duration, provider, offer, price, category, description, split appointment, class, limited time offer, private service, daily deal

Did this answer your question?