Schedulista provides flexibility to offer start times for your appointments that will work best for your services. Using a frequency interval, setting specific start times, or using classes gives you control and lots of options.

You can set specific appointment times that clients can schedule with you.

Note about specific times and your work hours

Setting specific times defines your appointment times, but the work hours on your calendar still determine whether you are available on any given day. You will want to make sure that your "work schedule" is set so that you are available during these specific appointment times.

When you set times, you can select which days of the week you want to make each time available. You can also set specific times for specific services.

Contents:

Setting specific appointment times for all services

(1) On the web app: go to Settings > Scheduling Policies

On the mobile app (version 7.3 or above): Tap on Scheduling Policies under the Configure section on the Settings tab

(2) Scroll down to the Available Appointment Times section

(3) Select Clients book only at specific times

(4a) Click or tap the Time field to select a time from the menu, then click or tap the Add Time button; or

(4b) In the Time field, enter your own time, then click or tap the Add Time button

Note: Time can be entered in 5-minute increments (e.g., 3:05 pm, 10:25 
am, 7:50 pm, 12:00 pm, etc.)

(5) Check the boxes of all days of the week that you want this time to be available

(6) Repeat steps 4 and 5 until you add all available times

(7) On the web app, click Save at the bottom of the page to make your changes active.

On the mobile app: Tap Save at the bottom of the page, then tap Close at the top to return to the Settings tab

Removing an appointment time

You can remove a time from the specific times settings by clicking or tapping the delete link next to the time.

On the web app, click Save at the bottom of the page to update. On the mobile app, tap Save at the bottom of the page, then tap Close at the top to return to the Settings tab.

Things that may affect the specific appointment times

Your availability

Your set work hours, whether a regular weekly schedule or a daily override, can affect which specific appointment times appear.

Work hours are not specifically the same as your office hours. Work hours are a bucket of availability to support appointments at each appointment time.

If your work hours for a day are not set for enough time, some appointment times may not show in the online scheduler.

Appointments that have already been booked (or set by you) and any personal appointments also affect availability. If you are using the Google Calendar Sync, Google Calendar events may also block out time on your schedule.

Service duration

Different service durations will block out time on your schedule when appointments are booked, possibly removing appointment times so that clients can't doublebook during another appointment.

Service duration will also impact the last appointment time shown during your work hours.

Setup and cleanup time

Setup time on a service adds time to the beginning of appointments, adjusting the appointment start time in the scheduler accordingly.

For example, with specific times set at 9:00, 10:15, 11:45, and 1:30, 5 minutes of setup time would display the appointment times at 9:05, 10:20, 11:50, and 1:35 in the online scheduler.

Cleanup time on a service adds time to the end of appointments to create a buffer between appointments. This can also block appointment times from appearing.

Reduce gap setting

The reduce gap setting will add appointment times at the end of previous appointments to help reduce gaps in your schedule.

For example, with specific times set at 9:00, 10:15, 11:45, and 1:30, if a client books a 45-minute service at 10:15 am, the next client would see appointment times at 9:00, 11:00, 11:45, and 1:30.

Related articles:

Did this answer your question?