About Appointment Times

Managing which appointment times are available for clients to schedule

Matt Tucker avatar
Written by Matt Tucker
Updated over a week ago

Schedulista provides online appointment scheduling software for your business or organization to allow your clients to book with you 24/7.

We provide flexibility to offer start times for your appointments that will work best for your services. Using a frequency interval, setting specific start times, or using classes gives you control and lots of options.

Basics of appointment times

  • Clients never see your work hours; they see available appointment times based on your availability, including your work hours and scheduled appointments

  • The durations of your services (including setup and cleanup time settings) affect which available appointment times display in the online scheduler

  • Your scheduling policies (including lead time & how far in the future clients can book) also affect appointment times displayed

  • The reduce gap setting can add additional appointment times

  • Limited time events restrict the dates that available appointment times appear

There are two options to offer regular appointment times on your schedule: a scheduling interval and setting specific appointment times. You can also use the Class feature to place appointment times on your calendar.


Scheduling interval

The scheduling interval is the frequency with which you offer appointments from the time you open each day.


  • If your interval is every 30 minutes and your work hours are 9:00 am - 5:00 pm, clients would see appointment times at 9:00, 9:30, 10:00, 10:30, etc.

  • If your interval is every 1 hour 15 minutes and your work hours are 1:00 pm - 10:00 pm, clients would see appointment times at 1:00, 2:15, 3:30, 4:45, etc.

Specific appointment times

You can set specific appointment times that clients can schedule with you. When you set times, you can select which days of the week you want to make each time available. Specific times can be set for all services or by specific service.


Main help article: About Classes and Events

With the Class feature set for a service, you are able to add classes directly to your calendar to make them available to book in the online scheduler.

Classes can be used to set specific appointment times for a specific service on a specific day. This can allow you to make only one service available to book at a specific time or on a specific day.

Reduce gap setting

The reduce gap setting will add appointment times at the end of previous appointments to help reduce gaps in your schedule. This helps when you offer services of different durations.

This option can also help limit the appointment times that appear to help group appointments together.

More information

Managing appointment times

Affecting appointment times


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