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Mobile app: Unblocking a client for scheduling online
Mobile app: Unblocking a client for scheduling online

Allowing a blocked client to schedule online in Schedulista again

Matt Tucker avatar
Written by Matt Tucker
Updated over 7 months ago

Schedulista provides online appointment scheduling for your business to allow your clients to book with you 24/7. You define your list of services, your availability, your appointment times, and your scheduling policies so that clients can book when you want to be available to offer services.

You may have needed to block a client from booking appointments through your online scheduler. You can unblock the client to allow them to book with you online again.

You can also unblock a client from the web app at Schedulista.com.

Unblocking a client

Available in mobile app version 7.5.6 and above

(1) Go to the Clients tab

(2) Scroll to locate the client record or Search for the client record. You can search by first name, last name, email address, or phone number.

Note: To search by phone number, make sure to include no spaces and no special characters. Enter at least four (4) digits for results to appear. Enter the whole number for best results.

(3) Tap the client name to see full details

(4) On the Edit Client page, tap the toggle for the Block client option to disable

(5) Tap Save

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