For the Book Appointments Online by Schedulista app on Wix, subscription billing for the single user plan is typically done through Wix.
If you need to move from Wix billing to Schedulista direct billing for the multi-user plan, to move off of the Wix platform, or for other reasons, you can make the change in four steps: (1) Cancel, (2) Disconnect (optional), (3) Convert, (4) Resubscribe.
Step 1 - Cancel your Schedulista subscription in Wix
(1) Sign in to your Wix account
(2) Click on your username/token in the upper right for your account menu
(3) Select Subscriptions
(4) Scroll through the list of subscriptions to locate your Book Appointments Online by Schedulista app subscription
(5) Click the three-dot Options button next to the listing
(6) From the options, select Cancel App
(7) On the App Renewal Payments dialog, select Cancel auto renew
(8) Click Submit
Step 2 - Disconnect your account (optional)
This step is optional. If you would like to move your account off of the Wix platform entirely, you will want to disconnect your account. If you just want to switch billing and leave your website as is, then you should skip this step.
(1) Edit your Wix site
(2) Doubleclick on the embedded scheduler to bring up the Settings menu
(3) Click the Disconnect account link to separate your Schedulista account from your Wix account
Step 3 - Convert from Wix billing to Schedulista billing
(1) Sign in to Schedulista
(2) Go to Settings > Users
(3) Click Add User
(4) A notice should appear stating Wix billing does not support multi-user. It will ask you to switch to Schedulista billing. Click OK.
Note: You are not required to add an additional user once you've switched billing systems.
Step 4 - Resubscribe to Schedulista
(1) Go to Settings > Your Schedulista Subscription
(2) Fill in your billing information
(3) Click Save