You can control where clients are sent once they finish scheduling. This lets you integrate scheduling into a custom flow, where a client moves from one piece of web software to another with scheduling as part of that flow.
For example, you can direct a client back to a page on your website from the scheduled appointment summary page.
Contents in this article:
- Integrating your scheduler into a flow
- URL parameters
- Using the scheduler widget in a custom flow
- Using the Schedule Now button in a custom flow
Integrating your scheduler into a flow
Adding a query string (everything following the question mark [?]) to the scheduler URL will define the behavior of the scheduler in the custom flow.
(1) Start with the URL of your online scheduler
Note: You can find this on the Let clients know page in your Settings.
(2) Add a forward slash (/) and then a question mark (?) to the end of your URL
(3) Add parameters of the query string (see below), separated by an ampersand (&)
The flow parameters are:
- rt_url -- The return URL
- rt_text (optional) -- The anchor text (highlighted in the screenshot below)
Note: To create a space in the text, add a plus (+) sign between words.
Our demo hair salon wants to direct clients to a page on their site after the client schedules their appointment. Adding a query string to the salon's scheduler URL will create a link to the custom site page on the appointment summary page.
The URL will look like this:
What clients will see
Clients will see this on the summary page:
Using the scheduler widget in a custom flow
More information: Embedding the scheduler widget
You can use the custom flow URL for the scheduler widget you embed on your own website in the HTML code for the widget.
You would replace the standard scheduler source ("src") URL for the iframe with the custom flow URL (in bold below).
Using the Schedule Now button in a custom flow
More information: Adding a Schedule Now button
A Schedule Now button allows you to link clients from your site to the scheduling page we've created for your account.
For the button in a custom flow, you would replace the reference ("href") URL for the link with the custom flow URL (in bold below).
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