Setting lead time and how far in the future clients can schedule appointments will help adjust your available appointment times.

Note: For setting daily Available Appointment Times, you can learn more here.

Setting new appointment lead time

Lead time is the amount of time prior to an available appointment time that clients can schedule before that time becomes unavailable.  This is helpful to prevent a client scheduling an appointment you are not prepared for.

For example, with a 4-hour lead time, the latest a client could schedule a 12:00 pm appointment would be 8:00 am the same day.

(1) Go to Settings > Scheduling Policies

(2) Scroll down to the New Appointment Policies section

(3) Below the question "How much lead time do you require for new appointments?," select the desired length of time

Note: You can select as short as 30 minutes prior to an available appointment time or as long as 14 days. You also have the option of no lead time so that clients can schedule an appointment at any point up to the available appointment time.

(4) Click Save at the bottom of the page

Setting how far in the future clients can schedule appointments

(1) Go to Settings > Scheduling Policies

(2) Scroll down to the New Appointment Policies section

(3) Below the question "How far in the future can clients book appointments online?," select the length of time into the future that appointment times will be available for clients to schedule.

Note: You can select as short as 1 day into the future up to as long as 2 years.

(4) Click Save at the bottom of the page


keywords: policy, policies, new, appointment, scheduling, lead time, how far, future, availability, times

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