Skip to main content
All CollectionsServices & PaymentsSpecial Features
How can I ask a client for their appointment location?
How can I ask a client for their appointment location?

Setting a service for a client-specified location

Matt Tucker avatar
Written by Matt Tucker
Updated over a week ago

The Location feature for services allows you to ask clients for their address or appointment location when booking online.  This is perfect for mobile businesses that travel to their clients for appointments.

For example, a client can include their address for a house cleaning appointment, or an in-house massage appointment at the client's home or hotel.

You can view the client's address on a map by clicking or tapping the Directions link on the appointment details on your calendar.

Note: The client-specified location option is not available for classes. 

(1) Go to Settings > Services / Classes / Events

(2a) Click Add Service to create a new service, or

(2b) Click Edit next to an existing service

(3) Scroll down to the Location section

(4) Select Client specified location

(5) Click Save at the bottom of the page

What the client sees

A location field will appear on the details form the client fills out to schedule their appointment.  The client can enter the address and choose from the search results that match.

Related articles:

Did this answer your question?